Effective Date: October 13, 2026

Welcome to www.deucinstore.com (the “Website”), operated by deucin GmbH. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce platform, purchase our practical, space-saving home storage organizers including bathroom shelves, kitchen organizer shelves, and other home organization products, and interact with our services. We are committed to protecting the privacy rights of all our users, and we process your personal data in full compliance with applicable data protection regulations for users across the European Union and other regions we serve.

By accessing, browsing, or making a purchase on www.deucinstore.com, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website and our related services.

1. Information We Collect From You

We only collect information that is necessary to deliver a seamless, secure, and satisfactory shopping experience for you. The categories of information we may gather include:

1.1 Information You Provide Directly to Us

When you interact with our Website, you may voluntarily share certain personal details with us, including but not limited to:

• ‌Account Registration Information‌: If you create a user account on our Website, we will collect your full name, email address, preferred password, and optional contact preferences to manage your account, track your order history, and speed up future checkout processes.
• ‌Order and Transaction Information‌: When you place an order for our home organization products, we require your full name, billing and shipping addresses, contact phone number, payment method details, and order-specific information such as product selections, quantity, and custom requests. This information is used exclusively to process your payment, fulfill your order, arrange shipping, and resolve any post-delivery issues that may arise.
• ‌Newsletter Subscription Information‌: When you sign up for our newsletter to receive updates on our new fresh home nook organizers, exclusive promotions, and product launches, we collect your email address. You can opt out of these marketing communications at any time, as outlined later in this policy.
• ‌Customer Support and Contact Information‌: When you reach out to our team via our contact page, email at [email protected], or phone at +49 511 80776577 for inquiries about our products, order status, return requests, or any other concerns, we will collect the information you share in your messages, including your name, contact details, and the content of your communication to provide you with timely, accurate support.
• ‌Survey and Feedback Information‌: On occasion, we may invite you to participate in voluntary user surveys or leave product reviews. Any information you submit in these activities is collected to help us improve our product designs, optimize our store offerings, and enhance your overall shopping experience.

1.2 Automatically Collected Information

When you browse our Website, certain technical information is automatically collected to help us maintain website performance, prevent security risks, and understand how users interact with our platform. This information includes:

• Your device’s IP address, browser type and version, operating system, language settings, and device identifiers.
• Information about your browsing sessions, including the pages you visit on www.deucinstore.com, the links you click, the time and date of your visit, the time spent on each page, and pages that referred you to our Website.
• Location-based general data, derived from your IP address, to help us display region-relevant shipping options and comply with local regulatory requirements.

We collect this information through cookies, web beacons, and similar tracking technologies. You can adjust your browser settings to refuse cookies, but please note that disabling cookies may limit some functionalities of our Website, such as saving your cart contents or staying logged into your account.

2. How We Use Your Collected Information

All the personal information we gather is used for legitimate, clearly stated purposes, and we never process your data in ways that are incompatible with the purposes we have disclosed to you. The primary uses of your information include:

• ‌Order Fulfillment and Transaction Management‌: We use your order details, shipping address, and payment information to process your purchase of our bathroom shelves, kitchen organizer racks, and other home storage products, verify your payment authorization, coordinate with our shipping partners to deliver your items to the correct location, send you order confirmation and shipping tracking updates, and process refunds or exchanges in line with our refund policy.
• ‌Website Operation and Optimization‌: The automatically collected browsing data helps us troubleshoot technical issues on our platform, optimize page loading speeds, customize the display of our product catalog to match your browsing preferences, and ensure all features of our Website function smoothly for all visitors. We analyze this aggregated, anonymized data to understand popular product categories, such as our best-selling rotating bathroom countertop organizers or slim rolling storage carts, to adjust our inventory and serve user demands better.
• ‌Customer Support and Service Communication‌: We use your contact information to respond to your questions, resolve order disputes, assist with product assembly guidance for our storage racks, and notify you of any critical updates related to your purchases, such as unexpected product stock delays or shipping disruptions.
• ‌Marketing and Personalized Recommendations‌: With your explicit consent, we may send you email newsletters with information about new arrivals of fresh home organizers, limited-time promotions, seasonal discounts on our popular small storage racks, and exclusive offers for registered users. We may also generate personalized product recommendations on our Website based on your past browsing and purchase history, to help you discover space-saving organizers that perfectly fit your tight cabinet gaps, shower nooks, or countertop spaces as we focus on delivering solutions for cluttered home corners.
• ‌Legal Compliance and Security Protection‌: We process your personal data to verify user identities, prevent fraudulent transactions, protect our Website from unauthorized access, hacking, or other cybersecurity threats, comply with our legal obligations such as tax reporting and consumer protection requirements, and enforce the terms of use of our Website.
• ‌Product and Service Improvement‌: Aggregated, non-identifiable user data is analyzed to help us design new storage organizer products that match user needs, improve our existing product quality, streamline our checkout process, and enhance the overall user experience on our e-commerce platform.

3. Information Sharing and Disclosure

deucin GmbH never sells, rents, or leases your personal identifiable information to third parties for their independent marketing purposes. We only share your information in the limited circumstances outlined below, all of which are designed to support the delivery of our services to you:

• ‌Trusted Service Providers‌: We share necessary information with vetted third-party partners who assist us in operating our business, under strict data protection agreements that require them to safeguard your personal data. These partners include payment processing providers who handle secure payment transactions, shipping and logistics companies that deliver your ordered home organizers to your provided address, cloud hosting services that store our Website data securely, email service providers that send our newsletters, and IT maintenance teams that help us keep our platform functional. All these third parties are only permitted to access the personal information that is strictly necessary to perform their designated tasks, and they are prohibited from using your data for any other unrelated purposes.
• ‌Legal and Regulatory Requirements‌: We may disclose your personal information if we are required to do so by applicable law, court order, government authority request, or other legal processes. We may also disclose your information when we believe in good faith that disclosure is necessary to protect our legal rights, safeguard the safety of our users, our staff, or the public, investigate potential fraud, or respond to a legal claim against our company or our Website.
• ‌Business Transaction Transfers‌: In the event of a merger, acquisition, restructuring, or sale of all or a portion of the assets of deucin GmbH, your personal information may be transferred to the relevant successor entity. We will notify you via prominent notice on our Website of any change in ownership or the use of your personal information, as well as any new parties that your data may be shared with, in advance of the transfer of your personal data.
• With your explicit prior consent: In any scenario not covered by the above clauses, we will always seek your explicit consent before sharing any of your personal identifiable information with any third party for any other purposes.

4. Data Security Measures

At deucin GmbH, we take the security of your personal information extremely seriously, and we implement comprehensive, industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, destruction, accidental loss, or misuse.
All sensitive data transmitted between your browser and our Website, including payment information, is encrypted using TLS (Transport Layer Security) technology to ensure the confidentiality of your data during transmission. We store your personal data on secure, password-protected servers hosted with certified cloud service providers, with multi-factor authentication, regular security patches, and constant security monitoring in place. Our team conducts regular security audits of our data processing systems to identify and resolve potential vulnerabilities, and all our staff who have access to user personal data are required to sign strict non-disclosure and data confidentiality agreements, with regular data protection training provided on an ongoing basis.

While we strive our utmost to protect your personal information, please note that no data transmission method over the internet or electronic storage system is 100% invulnerable. In the unlikely event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant supervisory data protection authority in full compliance with applicable data protection regulations, without undue delay.

5. Your Rights Over Your Personal Data

As a user located in the European Economic Area or other regions with applicable data protection laws, you hold a comprehensive set of rights related to your personal information, which you can exercise at any time by reaching out to us using the contact details provided in Section 7 of this policy:

• ‌Right of Access‌: You have the right to request a copy of all the personal information we hold about you, including details about how we process your data, who we have shared your data with, and how long we store your information.
• ‌Right to Rectification‌: If you find that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request us to correct and update that data without unreasonable delay. For example, you can update your shipping address or contact phone number directly in your user account, or contact us to assist you with the changes.
• ‌Right to Erasure (“Right to be Forgotten”)‌: Under certain circumstances, such as when your personal data is no longer necessary for the purposes we originally collected it for, or you withdraw your consent to our data processing, you can request us to erase all your personal information stored on our systems, subject to the legal retention requirements we are obligated to follow for tax, accounting, and consumer protection purposes.
• ‌Right to Restriction of Processing‌: You have the right to request that we temporarily restrict the processing of your personal data in scenarios where you contest the accuracy of your data, our processing of your data is unlawful but you do not want us to delete it, we no longer need your data for our processing purposes but you require the data to establish, exercise, or defend legal claims, or you have objected to our data processing activities during the period of verification for your objection.
• ‌Right to Data Portability‌: You have the right to receive all the personal data you have provided to us, in a structured, commonly used, machine-readable format, and to request us to transmit this data directly to another data controller, where technically feasible.
• ‌Right to Object‌: You have the right to object to our processing of your personal data for direct marketing purposes at any time, without needing to provide any specific reason. You can also object to our processing of your data based on our legitimate interests, and we will cease the processing of your data unless we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests, or the processing is for the establishment, exercise, or defense of legal claims.
• ‌Right to Withdraw Consent‌: For any data processing activity that you have previously given your explicit consent to, such as receiving our marketing newsletters, you have the full right to withdraw your consent at any time, without affecting the lawfulness of processing that was carried out based on your consent before you withdrew it.
• ‌Right to Lodge a Complaint‌: If you believe that our processing of your personal information has violated applicable data protection regulations, you have the right to submit a complaint to the relevant competent data protection supervisory authority in your country of residence, your place of work, or the location where the alleged infringement took place.

To exercise any of these rights, you can contact us via email at [email protected], or send a request to our physical address at Davenstedter Straße 200, 30455 Hannover, Germany, or call us at +49 511 80776577. We will respond to your valid request within 30 days of receiving your verification of identity, to confirm that the request is submitted by the actual data subject. We will not charge any administrative fees for reasonable, non-repetitive data right requests, but for excessive, repetitive, or clearly unfounded requests, we may charge a reasonable administrative fee or refuse to act on the request.

6. Data Retention Period

We will not store your personal identifiable information for longer than it is necessary to fulfill the exact purposes for which the information was originally collected. For different categories of your data, we apply different appropriate retention periods:

• For order transaction data related to your purchase of our home storage organizers, we retain this data for the duration required by local commercial, tax, and accounting laws, which is typically 10 years in line with German regulatory requirements, to fulfill our legal obligations.
• For the personal data stored in your user account, we will retain the data for as long as you keep your account active, or as needed to provide you with our services. If you request to delete your account, we will erase your personal account data within 30 days, except for the data we are required to retain to comply with legal obligations.
• For data we process for marketing communication purposes, we retain this data until you choose to unsubscribe from our marketing content or withdraw your marketing consent.
• For automatically collected anonymous browsing data, we retain this type of data for a maximum period of 12 months, after which we will anonymize the data permanently so that it can no longer be linked back to any individual user.

After the relevant retention period expires, we will securely delete or anonymize your personal information in line with our internal data disposal policies.

7. Contact Information

If you have any questions, comments, concerns, or requests related to this Privacy Policy, or if you wish to exercise any of your data protection rights outlined in this document, you can contact our data protection representative using the following details:
Company Name: deucin GmbH
Website: www.deucinstore.com
Email Address: [email protected]
Physical Address: Davenstedter Straße 200, 30455 Hannover, Germany
Contact Phone Number: +49 511 80776577‌

We will review and respond to all your inquiries related to privacy and data protection as soon as possible, within the timelines required by applicable data protection laws.

8. Updates to This Privacy Policy

We may revise and update this Privacy Policy from time to time to reflect changes in our business operations, new regulatory requirements, or updates to our service offerings. When we make material changes to this policy, we will update the “Effective Date” at the top of this page, and post a prominent notification on the homepage of www.deucinstore.com to inform you of the upcoming revisions before the changes take effect. We encourage you to review this Privacy Policy periodically whenever you visit our Website, to stay informed about how we protect your personal information. Your continued use of our Website and our shopping services after the effective date of the updated Privacy Policy will be considered as your acknowledgement and acceptance of the revised terms.